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109 50st Edson, AB

780 725 3609

Mon - Fri
11am - 7pm

PO BOX 6501 STN MAIN

TERMS AND CONDITIONS

 

Last updated: October 4th, 2023

 

By using our (Orion Total Tech, OTT) services or purchasing our products,

you understand and agree to all of the following terms and conditions:

We guarantee our work with a 30-day limited warranty on services only.

This warranty does not cover any physical damage, neglect, or user error.

Goods sold by OTT are subject only to original manufacturer warranties.

It is your responsibility to register warranties and retain all packaging.

OTT is not responsible for processing warranty claims or returning goods.

Use of our services may affect existing hardware or software warranties.

OTT is not liable for accidental data loss or privacy or security breaches.

Our services may affect operational functionality of devices or software.

We are not liable for damage or delay due to on-site worksite conditions.

Estimates, completion times, and shipping quotes can not be guaranteed.

Compatibility of hardware or software may be affected by our services.

OTT is not liable for changes due to device firmware or software updates.

Refunds must be pre-approved by OTT management unless legally obliged.

OTT is not liable for loss of revenue due to our services, goods, or advice.

Our services may require full access or modification to data or settings.

Customer is responsible for securing all sensitive or private information.

You must backup all critical data and relevant information before service.

After 30 days no-contact, all unclaimed items are considered abandoned.

OTT is not responsible for verifying authorization or ownership of goods.

The above terms and conditions are legally binding and subject to change.

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